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Our mailing address is:
Superb Internet Corporation
1400 - 700 West Pender St.
Vancouver, B.C. V6C 1G8
Canada

Contact phone for courier deliveries: (604) 638-2525

Offline payment options:

• Fax Credit Card Details
• Mail in Check or Cheque
• Wire Transfer
• Money Order/Bank Draft
• Postal Money Order
• Cash
• Western Union

Please ensure to remit your payment in a timely fashion (at least three weeks before the due/account expiry date recommended), to ensure that it is received it on time.
If you are paying using any offline payment method, please notify Billing@SUPERB.NET once you have remitted the payment noting your invoice number and the payment method.

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Fax Credit Card Details:

If you do not wish to submit your credit card details via the secure online forms, you can also fax them to us a 1-604-608-2953. Make sure to note (1) the invoice number, (2) the total to be charged, (3) your card type, (4) card number, (5) card expiry date, (6) cardholder name, (7) full cardholder address (as listed with the card issuer), (8) cardholder home phone number, (9) cardholder E-mail address, and (10) ensure to sign the form (unsigned faxed card payment authorizations can not be accepted). Please note that the form has to be complete and signed by the cardholder.

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Mail in Check or Cheque:

If you do not wish to submit your check payment via the secure online forms, you can also mail or courier it to us. Ensure to note your invoice number on the check or cheque.

If sending in a Canadian cheque in CAD, please x 1.10 your USD amount to get the CAD total. (Yes, we accept payment in CAD.)

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Wire Transfer:

All banks can do a wire transfer, though it usually comes at an extra fee.

For our beneficiary banking information please contact our Billing Department at Billing@superb.net

Wire transfer fee: $20 (this is what our bank will charge for an incoming wire transfer, so please include extra $20 in your transfer to cover it)

Please ensure that your bank will note your invoice # as notes on the wire transfer, so that once we receive it we know the account the payment is for. Otherwise, we may not be able to track down your payment to your account!

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Money Order/Bank Draft:

Virtually all banks have the ability to provide money orders/bank drafts. Please note that it must be:

• drawn on a US bank (most international banks have connections to US banks and can issue bank drafts drawn on a US bank)
• properly MICR encoded according to the US standards (otherwise, the draft can not be sent through the Federal Reserve System and will incur collection charges of $50 and up); not all banks can provide such proper drafts, so please check with your bank first.

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Postal Money Order:

Postal Money Orders drawn on US or Canadian Mail are acceptable. Foreign postal outlets may offer to send us a Canadian Postal Money order; this is acceptable, though such a money order may take up to a month to arrive.

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Cash:

We can accept payment as USD cash, but we strongly discourage you from mailing cash as if it gets lost in the mail you will not be able to recover it. If you are mailing cash, please ensure to send it via registered/insured mail.

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Western Union:

Please contact Billing@SUPERB.NET on the special arrangements for Western Union money transfers. You should only use this method if none of the other options above are realistically possible for you.

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If you have any further questions regarding offline payment options, please don't hesitate to ask Billing@SUPERB.NET.