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Setting Up Your Mail Client


Setting Up Your Mail Client For Receiving E-mail

In order to receive mail you will need to setup up your email client software on your computer. Some of these email programs are Outlook, Eudora, Netscape Mail, Pegasus and others.


Setting Up POP3/IMAP Accounts:

 
  • Incoming Server: mail.example-site.com
  • Outgoing Server: smtp.example-site.com (however, we still encourage to use your ISP's SMTP if you can since it would be a lot quicker as it is closer to you)
  • Login: joe@example-site.com
  • E-mail address or Return e-mail address: joe@example-site.com

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Setting Up Secure POP3/IMAP Access (SLS or TLS):

Everything is the same as above. Port settings for secure connections should be provided by your e-mail software.
 
  • For secure POP: 995
  • For secure IMAP: 993


We highly encourage you NOT to leave mail on server so that your mail quota space is not used up and prevent new e-mail from arriving. If you must leave mail on server, please do purge your e-mail regularly.

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Setting Up Your Mail Client for Sending E-mail

We have configured our mail system to allow SMTP Authentication.

SMTP Authentication
This mechanism allows us to authenticate you, our clients, using the same login and password information as your e-mail accounts. In order to use this, you must configure your e-mail client (such as Outlook Express, Thunderbird, Eudora etc. ) to work with SMTP Authentication. That is, you must enable the special SMTP AUTH setting specific to your e-mail client.


For Outlook / Outlook Express

  • Go to your e-mail account property
  • Outgoing (SMTP) server: smtp.example-site.com
  • Click on More Settings...
  • Select the Outgoing Server tab
  • Check the box "My outgoing server (SMTP) requires authentication"
  • Also check the box "Use same settings as my incoming mail server"
  • If you do not have this option in your e-mail software and have to fill in the information manually in order to authenticate, use this as an example:
    User or Login or Account: joe@example-site.com
    Password: joepasswd
    (Use your own appropriate information here REMEMBER the @domain.com portion is important and necessary.

For Thunderbird:
  • Click on Tools, then Account Settings
  • In the left pane, click on Outgoing Server (SMTP)
  • In the Server Name field, type smtp.example-site.com
  • Check the box that says "use name and password"
  • In the username box, type joe@example-site.com
  • Click OK
  • (use your own domain to in place of example-site.com.

For Eudora:
  • From Tools choose Options
  • Click on the Sending Mail icon
  • In the SMTP Server (Outgoing) field, type smtp.example-site.com
  • Check the box that says Allow authentication
  • Click OK
    (use your own domain to in place of example-site.com.

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The use of the above mechanism ensures that our mail system allows only legitimate users to use our servers for SMTP. Thus we are reducing the likelyhood of unauthorized spam activities.

Note: If you are unable to send mail, verify that your ISP is not blocking port 25. Some ISPs are doing that as a Spam stomping measure. Unfortunately, it is a wide net and legitimate e-mail senders are caught in it. If that is so, there are really not much that we can do. We ask that you contact them and find out what SMTP (outgoing) servers they can provide for you to send e-mail.

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