Transferring Domains
From SuperbHosting.net Support Wiki
This document is an excerpt from the Registering or Transferring a Domain document.
Transferring a domain requires that you log in to myCP®. Log in to the myCP® control panel, click on the link to Register Domain, and on the secondary menu (above the title 'Check & Register Domains'), click on 'Transfer.'
To transfer a domain, you have to make sure that it is unlocked. You will need to make this change with your current registrar. If you are unsure if your domain is unlocked or who your registrar is, please click here to do a WhoIs lookup on your domain. You can compare the results from the WhoIs lookup of your domain to this one for SuperbHosting.net.
Near the top of the page is the line 'Registration Service Provided By: Superb Internet Corporation.' This is where it will list your current registrar. After 'Technical Contact,' the 'Status' of the domain is 'Locked.' In order to transfer the domain, the status would have to be changed to 'Unlocked.' Please contact your current registrar for help unlocking your domain.
Only the following domains can be transferred using this form:
.com, .net, .org, .info, .biz, .name, .ca, .us, .cc, .tv, .in, .cn, .com.cn, .net.cn, .org.cn, .com.tw, .org.tw, .idv.tw
When you are transferring a (.biz, .info, .org, .cn, .us) domain to SuperbRegistrar, you must obtain the authorization key from the current registrar. The Registry requires this authorization key (EPP code) and you will not be able to transfer the domain to SuperbRegistrar without it.
As per ICANN regulations, the gaining registrar is required to obtain express authorization from the Transfer Contact(s) (listed Registrant or the Administrative Contact), so a transfer may only proceed if confirmation of the transfer is received by the Gaining Registrar by the Transfer Contact. Authorization must be obtained via Auto-verification/E-mail Authorization.
When an auto-verification transfer order is submitted, a verification email will be sent to the registrant and administrative contact(s) for the domain(s). (In accordance with ICANN Regulations, transfer verification will NOT be sent to technical, billing or other listed contacts for the domain.)
NOTE: If this verification is not received, the transfer will not proceed. Without this verification, transfer requests are not sent to the registry and the domain will not be put into "Pending Transfer" status for release by the losing registrar.
Once a transfer request has been submitted to the registry, (moving the domain into "pending transfer" status), the current registrar for the name will receive notification of the request. ICANN Transfer Policy dictates that current registrar must release the domain within five days of the date and time they were notified of the transfer request.
This is an automated process that involves at least four parties (the global registry, two registrars and the domain contacts). Notifications and approvals are processed automatically except when an explicit request is made by the registrant or administrative contact of the domain to manually approve (ACK) or deny (NACK) a transfer request. The explicit request is made to the registrar of record (losing registrar). The gaining registrar cannot ACK or NACK a transfer request.
For more information about the transfer of the domain, please contact Customer Service. For more information about the rules and regulations for transferring domains, please visit the ICANN website.
Tranferring a .co.uk or .org.uk domain
To submit a transfer to SuperbRegistrar for a co.uk or org.uk domain:
- Place a transfer order in SuperbRegistrar.
- Contact your current registrar and request to retag the domain name to the ISP tag eNom. This starts the transfer away process.
It does not matter the order in which the requests are submitted, however, if you initiate the transfer with SuperbRegistrar first, you must submit the request to the losing registrar within one week. If initiating the request to the losing registrar first, you must initiate your transfer with SuperbRegistrar by either the 8th of current month or the 8th of the following month, whichever is closest to the current date.
What are the fees involved?
- At the time of the transfer request with SuperbRegistrar, we will pre-authorize the full cost (two year renewal price) but we will not charge you at this time.
- For .uk transfers where the domain has more than 3 months remaining on the domain, the expiration will be one year renewal price.
- For .uk transfers where the domain is within three (3) months or less of its renewal date, the domain will be renewed for 2 years upon transfer and a charge for two year's renewal will be made.
DNS & Nameservers
When you transfer a domain to SuperbRegistrar, all DNS information is retained. Therefore all settings remain the same, your website continues to resolve, and there is no downtime.
As the transfer process will not be replaced with SuperbRegistrar nameservers, if you want to change from using a custom DNS to SuperbRegistrar, you will have to make that change after the domain is in your account.
Cancelling a transfer request
To cancel a domain transfer request after it has been submitted:
- If your domain is still at your current registrar, you can try to lock the domain at its current registrar and the transfer will fail and automatically be cancelled.
- If the domain is in Pending Transfer status, you will need to contact the current registrar and request they deny (NACK), the transfer request.
- If the previous two steps are not working for you, please open a SR ticket in myCP, and we will try to cancel the transfer for you. Please keep in mind that we can only cancel a transfer order in special status.
