Requirements for transferring a domain

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Per ICANN regulations, the gaining registrar is required to obtain express authorization from the Transfer Contact(s) which is the listed Registrant or the Administrative Contact. Hence, a transfer may only proceed if confirmation of the transfer is received by the Gaining Registrar by the Transfer Contact.

Authorization must be obtained by Auto-verification (email authorization). When an auto verification transfer order is submitted, a verification email will be sent to the registrant and administrative contact(s) for the domain(s). Per ICANN Regulations, transfer verification will NOT be sent to technical, billing or other listed contacts for the domain.

NOTE: If this verification is not received, the transfer will not proceed. Without this verification, transfer requests are not sent to the registry and the domain will not be put into Pending Transfer status for release by the losing registrar.

Contents

How long does it take?

Per ICANN regulations, once the gaining registrar (SuperbRegistrar) has received transfer verification from the registrant or administrative contact for the domain(s), the losing registrar has 5 days to release the domain.

If the request is not replied to by the current registrar within this 5 business days, the registry will automatically complete the transfer.

Domain Requirements

In order to transfer a domain between registrars, a domain must meet the following requirements:

  • The domain must be at least 60-days old. Domains that are not yet 60-days old are not transferable between registrars. This is a registry restriction, not a regulation instituted by SuperbRegistrar or other registrars.
  • A domain must be in Active or OK status. If a domain is in Registrar-Lock, Registrar-Hold, Registry-Lock, Registry-Hold, Redemption Period or Pending Delete status, the global registries will not allow registrar transfer.

TLD specific requirements

EPP domains include .org, .info, .biz, .us, .cn, .com.cn, .net.cn, .org.cn, .cn and .in

  • These domains require an EPP/authorization key for transfer.
  • Authorization (or EPP) keys/codes are generated by the current registrar and verified through the global registries for validity.
  • Since the implementation of ICANN's Transfer Policy in November 2004, EPP transfers now require additional verification. In addition to the EPP/authorization key, a verification email will also be mandatory for the transfer to proceed.
  • Due to a registry restriction (Public Interest Registry; http://www.pir.org), .org domains have a 60-day transfer restriction. If a .org domain has been transferred between registrars, the Public Interest Registry does not allow transfer of the domain for 60-days from the date the transfer was complete.

45-day transfer rule

Due to a registry restriction, if a domain is renewed and then transferred to another registrar within the first 45 days of renewal, the domain will not have an additional year added to the expiration date. This is a global registry restriction and applies to all registrars.

If a domain is transferred to SuperbRegistrar within the registry's auto-renew period (that first 45 days after you renew the expired domain) as the gaining registrar, SuperbRegistrar is charged for the transfer by the registry, thus we cannot issue refunds for domains that are transferred to SuperbRegistrar.

NOTE: If you wish to obtain a refund for your renewal, please contact the previous registrar to request a refund. As with SuperbRegistrar, most registrar's policies do not allow for refund of these domains.

Other pertinent information

You will be required by the gaining registrar to verify the request via fax or email and by providing the correct EPP code as required for .org, .info, .biz, .us, .in and .cn domains. This verification not only satisfies ICANN regulations, but is a safe-guard which ensures the transfer request is legitimate and that it has been verified by the legal transfer contact(s) as required by ICANN. Once the transfer request has been verified, the gaining registrar will submit the transfer request to the appropriate registry.

Once a transfer request has been submitted to the registry (moving the domain into Pending Transfer status), the current registrar for the name will receive notification of the request. ICANN Transfer Policy dictates that current registrar must release the domain within five days of the date and time they were notified of the transfer request.

Please remember that this is an automated process, involving at least four parties (the global registry, two registrars and the domain contacts). Notifications and approvals are processed automatically. The only exception to this would be an explicit request by the registrant or administrative contact of the domain to manually approve (ACK) or deny (NACK) a transfer request. The explicit request is made to the registrar of record (losing registrar). The gaining registrar cannot ACK or NACK a transfer request.

For additional information regarding ICANN transfer regulations, please visit the ICANN website.

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