RatePoint

From SuperbHosting.net Support Wiki

RatePoint is an organization which gives you the tools to generate, manage and display real feedback from real customers and then actively use this feedback in order to help you learn and adapt accordingly, improve your business and directly respond to customers.

Did you know that at least 71% of online consumers consult reviews in order to decide where to buy or who to deal with? People, more and more are consulting forums and review websites in order to make the most informed purchasing decision. These days a solid, positive internet reputation is one of the most valuable keys to success - and RatePoint.com is here to help you build that strong reputation.

SuperbHosting.com has partnered up with RatePoint.com in order to offer you the opportunity to try this resource for yourself with a FREE one year membership valued at $149.95. This membership will allow you to collect, manage and display authentic feedback from your customers directly from your web site. Improve consumer confidence and trust. Strengthen customer relationships. Manage your business reputation. It's easy with RatePoint. Check out the details here.

To receive your free membership, login to your account via myCP®.

Check out some of these statistics from RatePoint.com

• 71% of shoppers read online reviews
• 77% of online shoppers use reviews and ratings when purchasing
• Companies lose 10 customers for every one that complains
• 13% of people will tell more than 20 people about their bad experience
• 90% of unhappy clients will not do business with the same company again
• However, 95% of unhappy customers will return if an issue is resolved quickly and efficiently