Parallels Plesk Mail Troubleshooting
From SuperbHosting.net Support Wiki
How to access the mail admin area
- Login to Parallels Plesk
- Click on Domains
- Click on the domain name for which you want to administrate mail
- Click the Mail icon
How to add an email account
- Go to Mail (as detailed above) and click Add New Mail Account
- Your domain name is shown to the right of the @ sign, so you only need to specify the desired name for the mailbox. This can be, for example, your first name and last name separated by a dot, a department name, or any other text in Latin symbols. The name should be short enough to remember. It can be comprised of alphanumeric, dash, dot and underscore symbols as well.
- Specify a password that you will use for accessing your mailbox.
- Make sure that a check mark is present in the Mailbox check box.
- Click OK.
How to access the web mail area
You can read your mail and compose new messages from any computer with an Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
- Open a Web browser (or a WAP browser, if you are working from a handheld device) and type the URL: http://webmail.your-domain.com, where your-domain.com is the name of your domain. Press Enter. The webmail login screen will open.
- Type the user name and password for your mailbox and click Log in.
