Managing Your E-mail Accounts

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After you have logged in to Mail Administration via myCP®, it is simple to add or delete POP3/IMAP email accounts, modify your info (password, vacation settings, real name), enable mail filters and many other tasks. The left hand side of the Mail Admin window contains a menu with shortcuts to major categories so you can always use it to quickly manage all aspects of your e-mail accounts.

Contents

Add a new E-mail user

From the Mail Admin menu on the left hand side, click on [User Admin] -> [Add Users] from the left menu.

NOTE: Each of your domains will have a unique set of E-mail users so a POP3/IMAP account for one domain is un-related to a POP3/IMAP account of another domain even if they have the same login.


Enter the following information:

  • Username:
  • Domain Name:
  • Status:
  • Password:
  • Quota Warning Email:
  • User Disk Quota:


Then click on the [Add/Update User] button. Your new e-mail user is ready for use immediately.

Delete an e-mail user

From the Mail Admin menu on the left hand side, click on [User Admin] -> [List Users] and then the Delete link associated with the user you wish to delete. Alternatively, you can also delete the user when you edit the user's property by checking the Confirm Delete check box and click on the [Delete this user account].

NOTE: You will not be able to delete an e-mail user if there is a dependency on that user. Ensure that you are no longer using that user for forwards or quota warn notices.

Modify an e-mail user

From the Mail Admin menu on the left hand side, click on [User Admin] -> [List Users] or [Search Users] in order to display the user. Clicking on the user name will bring you to the edit user window. Here you can change passwords, enable or disable the user, change quota, edit mail filters, set up vacation auto-responders etc. Click on [Add/Update User] button when you want to accept the changes.

CatchAll E-mail account

Due to the rampant spam problem, this feature is no longer supported. Please set up as many E-mail forwards as you need to replace catchall.

Setup Vacation Autoresponder

From the Mail Admin menu on the left hand side, click on [User Admin] -> [List Users] or [Search Users] to display the pertinent user. Under the column heading "Vacation", click on the Vacation link corresponding to the appropriate user to get to the vacation settings page.

Vacation Setting is used for those clients who wish to take care of their e-mail during the time that they will be away. If you do not wish to retain incoming e-mail while you are on vacation, uncheck the Keep Copy check box. It can also be used as an Autoresponder on existing e-mail accounts. With this feature, you can elect to either forward your e-mail to a different party or auto reply to incoming e-mails. As well, you have the option to keep a copy of incoming e-mails.

NOTE: Take care when using this feature especially if you are a member of various mailing lists. An auto-reply to the list will surely cause much annoyance as you can understand. Make sure you are no longer subscribed to any lists when turning on this feature.


If you wish to forward the e-mail to another party, select the Enable Forward option and enter the appropriate forwarding e-mail address in the Forward Email To field.

If you wish to autorespond, then select Enable Autorespond and fill out the Message appropriately. Note that this option is mutually exclusive with the forwarding option. That is you can either have forwarding or autorespond but not both.

To disable the forward or autorespond feature of vacation, select the Disable Forwards/Autorespond option.

Click [Add/Update Vacation] to accept your changes

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