Category:Getting Started (Web Hosting)
From SuperbHosting Support Wiki
You've decided you need shared hosting. You've chosen a package, gone through the ordering process, and everything on your end has been taken care of. Now what?
This article provides a checklist of articles that you can easily follow to get everything up and running. The articles and information is simple enough for the least tech-savy individuals, but we also try to provide a few tips and pointers that will help more experienced users get up and running faster and with fewer headaches.
Once you've submitted your order and arranged payment, you will start to receive a series of E-mails. An order confirmation E-mail will review the details of the order that has been submitted. Any errors that are shown on the order confirmation E-mail should be addressed immediately; contact your Sales Representative directly, send an E-mail to Sales@Superb.net, or send an E-mail to CustomerService@Superb.net.
Once the payment for your account has been processed, you will be sent a Welcome E-mail. Please keep this E-mail for future reference. It includes information about your account.
Getting Started (Web Hosting)
The first document you want to review is Getting Started (Web Hosting). With the information from your Welcome E-mail, you will be able to log in to your hosting account and start setting everything up to get your website live. Some of the important points from the document:
- If you have not registered a domain, you will need to do so. Log in to myCP® to register a new domain.
- If you have a domain, , please use the following name servers: NS1.SUPERB.NET (IP 207.228.225.5) and NS3.SUPERB.NET (IP 207.228.226.5).
- If you wish to transfer your domain to us, you will need to make sure the domain is unlocked. We recommend that you also read our article on Transferring Domains
- To upload files, you can use the myCP® File Manager by logging into the myCP® customer portal or you can FTP using the account information received in the Welcome E-mail.
Design & Development
Once you have gained access to your account via the myCP® customer portal and confirmed that you are able to upload files to your account, you will need to design and develop your website (if you haven't already). We provide an online WYSIWYG application, WebsiteCreator that can be used to quickly and easily create an entry-level website. A series of articles have been posted in the wiki that will help you through the process, but we stress that there are limits to what WebsiteCreator can do. For more professional website design and development, please contact Marketing@Superb.net. These links may provide additional help to design & develop your website:
Publishing Your Website
Once your site has been designed and developed, you will need to upload the content to your account. Uploading content can be done through the myCP® customer portal using the File Manager or you can FTP with your account using an FTP client. When uploading the content for your website, it is important to maintain the directory structure; pages will look for files in specific locations, and if they aren't there, the site may break.
Once all the files have been uploaded to your account, you will need to ensure the correct name servers are being used. If you are managing your domain and DNS records with another registrar, you will need to contact them if you need help making the change. For domains hosted with us, you can update your name servers through the myCP® customer portal.
As a basic checklist, the final steps to publish your website are:
- Upload files to your account using the File Manager or an FTP client.
- Using the IP address (from your Welcome E-mail), test your site to make sure all images, pages, and links are working.
- Update name servers for the domain. Usually our name servers will be: ns1.superb.net, ns2.superb.net, ns3.superb.net, ns4.superb.net, ns5.superb.net
Articles in category "Getting Started (Web Hosting)"
There are 3 articles in this category.
