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Web Hosting Sales Assistance


December 2007 Issue
Headlines


Season's Greetings

We would like to wish you the very best holiday season from all of the staff at Superb Internet. We extend our best wishes to each and every one of you for a peaceful and joyous holiday season and a happy, healthy and prosperous 2008.

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Win a Nintendo Wii

We are always looking for new ways to reward our customers; what better way than to offer the holiday gift of the year to one of our lucky customers? All customers that sign up for a new hosting package or dedicated server from December 1st to December 21st will be eligible to win a Nintendo Wii gaming console, one of the hottest holiday gifts for 2007.

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Other Networks Blocking Mail

Several major E-mail providers, like MSN Live/Hotmail, have tightened their spam complaint policies and are blocking mail servers to help prevent spam. A contact at Spamhaus.org has stated that Superb is definitely not the only provider affected and that refining these thresholds is currently being addressed by those providers, but these are automated processes and are difficult to predict. When we find out our servers have been blocked, we make adjustments as quickly as possible.

Our anti-spam policies target those customers who are affecting the service of other customers. If the thresholds of another provider are tightened, we must also tighten our policies to avoid service interruption for other customers. In order to avoid innocent customers from being affected, we are now receiving and processing complaints of spam from more sources, and we will be more aware of who is generating complaints and have some pre-warning that a mail server will be blocked. This is in addition to manual complaints and sources already being processed such as Spamcop.

Along with increased monitoring of the mail servers, we are also taking steps that will increase the security and reliability of our mail servers. While these steps may result in a minor inconvenience to a small number of customers, they are an important part of maintaining the level of service that our customers expect and keep Superb "Ahead of the Rest®".

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Superb Handles Super Big Web Sites

Wondering if SuperbHosting.net can handle your web site? One of our partners, SourceForge.net, is the world's largest Open Source software development web sites with over 100,000 projects and over 1,000,000 users. SourceForget.net has 2 servers from SuperbHosting.net and is the single largest customer when it comes to bandwidth. The SourceForge.net servers were recently upgraded to GigE connections - that's 10 times faster than our standard fast (100 Mbps) Ethernet connection. Running on our servers and with the recent upgrade, the bandwidth reaches 180 Mbps on both servers.

Faster connections means faster downloads, less time staring at the screen, and happier customers. Looking to upgrade to the next level of service? Contact Bill Gorman at Sales@Superb.net for more information about custom, Enterprise-level hosting solutions like GigE connections.

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RatePoint

Don't Leave Customer Feedback and Your Online Reputation to Chance.
Today's social networking and Web 2.0 technologies enable the dissemination of user-generated content about businesses, products and services across the web. One of the most common pieces of user-generated content on the Web today is the customer review. Reviews are a proven and powerful influencer for purchasing decisions -- a recent study shows that 71% of online consumers read reviews, making it the most widely read consumer-generated content! Now you can take advantage of this growing trend with RatePoint - a new service offering for Superb customers.

With RatePoint, you can now proactively capture real feedback and reviews from customers--and showcase them on your site through the official RatePoint site seal. By proactively seeking consumer feedback you can learn from your customers, improve your business and in the event of a negative review - even turn a negative experience into positive one. Right now, we're offering all customers the opportunity to get started with a one-year FREE membership from RatePoint!

Get started with a one-year FREE membership from RatePoint! After the one-year trial period - you'll have the option to defer your membership into either a $149.95 / year or $14.95 / month payment plan. For more information, click here.

We're using the RatePoint service ourselves - and would love to get your feedback on our business! To see how RatePoint works and submit a review about us - simply visit www.superbhosting.net and click on our RatePoint seal.

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$25 Yahoo Search Credit

Wow! $25 Yahoo Search Marketing Credits
Introducing Yahoo Search Marketing Credits; a great way to drive customers to your website! Get your business premium exposure with Yahoo's world class online marketing tools. Sign up for a new hosting account today and you qualify for a Yahoo Search Marketing credit.


Try Yahoo Sponsored Search today RISK FREE!
  • Promote your business and reach specific audiences
  • Quick and easy setup and management tools
  • Target your ads to gain customers locally or from all over the world
  • Flexible budgeting options that you control
  • And best of all, you only pay when your ads are clicked on.

Now generate even more exposure to your web site FREE! For more information , click here.

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Regards,

Haralds Jass
President & CEO



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