The Account Details provide an overview
of your account. The title bar shows your domain name and the account
type. Server is the name of the shared server that your website resides
on. The IP is the address of your primary domain, which can be used
when the domain name is not registered or expired. The Additional
Services list your add-on services, including for each service the
start date, the end date, the number of months you are paying for
the service, the monthly cost, and your total cost for the service
for the given term.
Our web based file manager has everything
you need for fast, secure file management. Simpler to use than standard
FTP clients, myCP® File Manager offers complete directory
management. The functions in the File Manager are generally self-explanatory, similar to Windows Explorer. You simply
click on the name of the file or folder at left to edit, open, rename,
modify or delete the file or folder. Once inside any particular folder, you can upload file(s) to that folder.
The files for your primary domain should go into the public_html folder. Files for virtual pointer accounts should go into the subfolder of the public_html folder that bears the same name as the virtual pointer account.
Permissions (Unix): the File Manager lets you set the permissions for folders and files. The default folder permissions are sufficient if you are uploading standard web material but you may need to set permissions for a file or folder to Wide Open for certain web applications to function, or to Restricted for material which only your user account should have access to. Please be careful when opening up permissions -- if you set them to be too open, it can give hackers an avenue for attack.
Permissions (Windows): the File Manager lets you set the permissions for folders and files. You can set permissions individually for the owner account, the Launch IIS Process Account, and the IIS Guest Account. You can set permissions to No Access, Read Only, Read/Write, and Full Control. The default folder permissions are sufficient if you are uploading standard web material but you may need to set permissions for a file or folder for either of the IIS accounts to Read/Write or Full Control. Additionally, you may choose to restrict read access to certain file and folders to your own user account by changing the permission to No Access for both the IIS accounts. Please be careful when opening up permissions -- if you set them to be too open, it can give hackers an avenue for attack.
If you choose not to
use the File Manager, you will need to use an FTP client instead.
In some cases this is
built in to your HTML editor.
Cron jobs are scheduled jobs which are carried
out automatically on the server. A "job" is simply a command which
is issued on the server under your name. Here you can add as many
cron jobs as you like. For each cron job, your specify the command,
arguments, whether the job is to be active or not, and the schedule
for the job. Please do not run cron jobs too frequently since it
puts a strain on the server.
SSH is an encrypted
form of communications with the server. It is much more powerful
than FTP. You can connect to your account via an SSH client, or
you may click on this link to launch an SSH java applet directly
in your browser. After providing your account password
(same as your FTP password) and clicking enter you will be presented
with a java certificate. Accept the certificate. You will also
need to answer "yes" to several prompts from the SSH java applet.
Once on your account you will see a "Notice to Users", at which
point you are at the Unix command line for your account.
MySQL area gives the following information
on your mySQL databases:
Database - This gives the
existing database names, which are set by us. Please note
that your database name is dependant on your domain name
(e.g. abc_com_1)
Size - the size of the database
Users - by clicking on Users,
you enter the User Management which allows you to set user
permissions for the following; Select, Insert, Update,
Delete, Create, Drop, Grant, Index, Altar, Reference as
well as Set New Password
Dump - provides a database
Dump tool to transfer your existing database data (Original
Server Info) to your new mySQL database (Destination Server
Info)
Stats - gives you statistics
on your database usage both monthly and yearly, including
a highly detailed yearly summary.
PhpMyAdminSuite - phpMyAdmin
is a tool for you to manage your MySQL databases via your
browser.
Currently it allows you to do the following:
· Drop
databases
· Create, copy, drop and alter tables
· Delete, edit and add fields
· Execute any SQL-statement, even batch-queries
· Manage keys on fields
· Load text files into tables
· Create and read dumps of tables
· Export data to CSV values
· Administer multiple servers and single databases
For each domain, you
are able to create email and administer email accounts. For the
primary domain, click on "Email Administration" in the main menu.
For your other domains, click on the Email Administration icon
in the Domain Manager.
WebMail allows you to view your email online
from any computer using a web browser.
Please note that the link to Web Mail will not work until your domain resolves
to the website. If you need to use the webmail for a domain before the
domain name is registered, contact Technical Support for a temporary URL
you can use.
Clicking on this link lets you purchase
various add-ons for your account, the most popular being Anti-Spam/Anti-Virus,
Parked Domains, and Virtual Pointers. A parked domain is a domain
that has a different domain name from your primary domain, but
is exactly the same as your primary domain, whereby visitors will
see the parked domain name in their browser, but they will actually
be accessing content from your primary site's folder. A virtual
pointer is an extra domain with its own material. In this section
you may also order additional email accounts.
The Form creator is a tool for those who
wish to collect Feedback from their clients. You can create a form
using this tool without any scripting knowledge.
Miva Merchant, included free with Commerce accounts only
, is an e-commerce package that is flexible,
reliable, expandable, and easy to use. It is clear and straightforward,
yet
powerful. Clicking
on this link will bring you to your licensing information for Miva
Merchant. It also provides you with the link into your Miva Merchant configuration page.
A blog is a component of your website which contains date-marked posts that
you have made, indexed in reverse chronological order. Blogs are very popular
on the internet because they provide a way to share your thoughts and suggested
links, among other material, with the Internet community on an ongoing
and potentially interactive basis. Your blog could be considered your public
journal.
We have made blog service available for all of your domains.
This allows you to protect your directories
from non-authorized access via a browser except for certain groups/users/referrers
whom you explicitly allow.
You can this to prevent other sites from
linking (leeching) your images and using up your bandwidth and
perhaps violating your copyrights. It works on the principle that
only links from within your sites are legitimate. Sites from elsewhere,
unless given explicit permission from you, have no business in
linking to your images. To use this tool, in the field "Enter
Directory", type the name of the image directory you wish
to protect, then click "Protect It". You may allow additional
URLs to access the images in this diectory by typing them in the
text area "URL(s) to allow access," type in the URLs
(one per line).
Please note that Image Protector is just a subset of Password Protection
module. It is designed to simplify this task. If you wish to edit, delete
or for finer control of protecting your directories, please refer to the
Password Protection module mentioned in the above section.
This changes your FTP password and your postmaster
(email administration) password. Note that there is a separate option
to change your myCP® password.
Click here to set up a limited view of myCP®,
which may be used for webmasters or for your clients if you have
resold the hosting to a third-party. The limited view does oes not
contain personal or billing information or any branding of Superb
Internet.
Here you can see how much disk space you are allowed for your account, and how much of that space you are using up. When you hit the "Soft Limit" you will start to receive warnings. When you hit the "Hard Limit" you will be unable to upload any more files.
This section shows you how much of your traffic quota has been used up. Your traffic quota can be set by yourself to operate on a daily, weekly, or monthly basis.
Free, detailed web statistics are included
with your account. Click here to view your website stats on traffic,
pages, referrals, browsers, and tracking.
By clicking on Billing History, you get a complete up-to-date history of
your billing history (date sent, amount due, date due, amount paid, date
paid and balance outstanding).
For those that have their domain name(s) registered with Superb Registrar, this is where you can manage your domains. Within the Domain Manager, there are two main sections: on the right a list of domains with options for each, and on the left a menu panel:
List of domains:
The list of domains is an overview with the most important information and common functions available. For each domain you have registered with Superb Registar, you can see its Add Date, Expiry Date, and WhoIs record (see below). Additionally you may renew the domain and turn on ID Protect for the domain (see below).
By clicking on the domain name itself, you are taken to the complete menu for each domain. Settings include:
WhoIs record - WhoIs records are mandatory for every domain according to ICANN regulations. The WhoIs record shows the name and address of the domain name registrant.
Auto Renew - Use this if you do not wish to manually renew your domain registration each year.
Expire notify - Here you can disable domain expiry warning emails. The default is enabled.
Add ID Protect - As your WhoIs record is accessible by the public, anyone at anytime can learn your name and address. You can protect your private WhoIs information by switching your "public" domain registration to a "private" unlisted registration through SuperbRegistrar's ID Protect. The price for ID Protect is $10/year per domain.
Lock / Unlock domain - Locked domains cannot be transferred to another registrar. Conversely, if you need to transfer your domain to a different registrar, this is where you can unlock it.
Parking / Redirection Page - If your domain is registered but you are not hosting a site yet, you can use this to set up a parking page (a placeholder) or a redirection page (a page which redirects to another domain).
IP/MX/Forwarding/SubDomains - Advanced users wishing to manually setup their DNS records for their domain using Superb Registrar's name servers may do so here. Basic help information on DNS record types are included within this section.
Name Servers - Choose Superb Internet's name servers if hosting your website with Superb, choose Superb Registrar's name servers if you wish to manually edit your name server records, or manually specify third-party name servers to use if hosting elsewhere (the hosts will tell you what name servers to specify here).
Contact information - There are several different contacts which must be specified, as is the standard with domain name registration.
Left menu panel:
The left menu panel contains many functions related to domain registration. Here, for example, you can view our domain registration prices or a list of your domains which are soon to expire, or you can register new domains. Help for these functions are provided when you click on the link.
Domain registration and web hosting are two separate services. If you need to register your domain, or an additional domain, you can do so at Superb Registrar by following this link.
Clicking on the Registration Support link brings you into the online myCP® Support System for your account with Superb Registrar. This applies to users that have their domain name registered with Superb Registrar. Please use this Registration Support link for all your domain support requests. The ticket screen also shows you any known network or server issues.
Use this link to order any additional accounts. These accounts differ from virtual pointers in that they have their own disk space and monthly traffic, and they reside in an entirely separate location on the server, or another server.
Here you can see the history of login attempts to your myCP account, including the date and time of attempted login, the IP address from which the login was attempted, and whether or not the login attemp was successful. This is provided primarily for security reasons. If there are ten consecutive failed login attempts, you will be locked out from logging into myCP, in which case you will need to phone Technical Support.
Clicking on the WebHosting Tickets link brings you into the
online myCP® Support System, our web-based ticket tracking system that provides
you direct, live 24x7 connectivity to our Support personnel. Please use
the myCP® Support System for all your hosting support requests, or any other issues regarding
your account such as billing, upgrades, downgrades and especially account
closures. The ticket screen also shows you any known network
or server issues.
Click here for Superb's 8 Tips for Creating Tickets
This lets you easily and quickly update your account information on file
with us, to ensure that we always have the correct contact information
should we need to contact you regarding billing issues.
This lets you easily and quickly update
your account information on file with us, to ensure that we always
have the correct contact information should we need to contact you
regarding upcoming changes, new offers, or scheduled maintenance.
