Basic Email Help

When using email, there is a client (your computer) and a server (Superb's mail servers). In order to use email, you first need to set up your email accounts on Superb's mail servers. You do this via myCP®. See Mail Administration for instructions.

Once email is set up on the server, you can either access email directly on the server using webmail, or you can set up your email client, such as Outlook Express, to "pull" the mail from the server and put it on your computer. The benefit of webmail is that there is no client setup, it is very easy to use, and you can access your email from any browser in the world. For instructions on using webmail, see Using Webmail.

Alternatively, you may use a program like Outlook Express or Thunderbird to "pull" your email from the server to the client (your computer). The main benefit of this method is that it is much faster to work with your email when it is on your own computer. Email programs are also more powerful than webmail. Superb generally recommends this approach. For instructions on setting up your email client, see Setting Up Your Mail Client.