Careers With Superb

Superb is a quickly growing, dynamic, progressive, and a fun-to-work-at company. Employment and contract work opportunities are usually available in network (Cisco), Unix/Linux and Windows technical, sales, and customer care fields. Positions are available at our Tukwila, Washington & Tysons Corner, VA Network Operations centers and Honolulu, HI corporate office. We are always looking for dedicated and hard working individuals who'd like to pursue a long-term career within our company.

The opportunities listed here are to be filled within the next one to six months. We look as much for the right candidate as at a position that needs to be filled. In some cases, we may custom-tailor a job for the right applicant.

Web Developer/Web Designer
Title: Web Developer / Web Designer
Department: Marketing
Location: Honolulu, Hawaii
Reports To: Director of Marketing

Job Overview

Superb Internet is one of the oldest and most reputable web hosting companies in the world. As a rapidly expanding, financially viable web hosting company, we are seeking new talent to join our team in paradise. Our goal is to exceed customers' expectations at all times while expanding the level and scope of our services to new heights. Part of this requires a complete rebranding of the current web site, and that is where you fit in! Working closely with the Director of Marketing and Senior level staff members, you will be responsible for conceiving (presenting multiple mock-ups) and developing a new corporate website that reflects the latest in design trends and technologies. The purpose of the new site is to portray an exceedingly professional image with interactive features that allow us to collect customer data, feedback and leads. Once the corporate site is complete, you will have several other brands or lines of business to work on as well landing pages. Did we mention we want to be #1 on Google? Well, we already have a great Page Rank, so you have a lot to work with, and if you don't know what that means you need not apply. :)

Duties & Responsibilities

  • Work with senior management to design and maintain web sites and ensure that they are visually effective, accessible and easy to use
  • Translate non-technical business requirements into dynamic, functional web applications
  • Manage a queue of requests of varying scope and complexity
  • Integrate 3rd party applications into the web site
  • Support web analytics and search engine optimization efforts through diligent coding practices
  • Communicate effectively with internal clients
  • Play an active role in website planning and innovation

Qualifications

  • Expert knowledge of web standards and browser compatibility issues
  • Expert knowledge of XHTML, PHP, CSS, JavaScript, Ajax and the Adobe Creative Suite of Applications
  • Experience with MySQL, jQuery, and popular frameworks like Prototype or Dojo
  • Ability to create dynamic pages using dynamic keyword insertion for both paid and organic search traffic
  • Understanding of SEO best practices including: title tags, keyword density, internal linking and page rank channelling, external linking, duplicate content issues, robots, XML sitemaps
  • Very well versed in Google Analytics, Web Site Optimizer
  • Basic knowledge of how to administer web servers and subversion
  • Experience with web chat, quote request forms
  • Web 2.0, social networking API experience desirable
  • Ability to manage multiple tasks simultaneously while meeting deadlines
  • Exercises excellent judgment in analyzing and resolving complex issues
  • Exceptional attention to detail
  • Effective oral and written communication skills
  • Experience with MS Office applications

Basic Minimum Qualifications

  • Bachelors Degree in Computer Science, Multimedia Design, Marketing or equivalent work experience
  • 2-5 years of professional web development experience with a solid understanding of graphic design
  • Candidate must have an online portfolio and must be able to develop without tables to be considered for this position

Candidates that have knowledge of the web hosting industry, dedicated servers, managed hosting, load balancing, firewalls, clustering, and databases will be strongly preferred.

Superb Internet offers a flexible, relaxed work environment with numerous career advancement and professional growth paths and options available. Initiative and outstanding contribution are encouraged and rewarded.

Note that we are only looking for individuals interested in building a long-term (read: 3+ years) career with the company and can commit accordingly. Short term opportunity seekers need not apply.

Please forward your resume and cover letter/CV to .

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Unix Admin / Architect
Title:Unix Systems Administrator
Department: Systems
Location: Honolulu, Hawaii
Reports To: Director of Systems Engineering

Job Overview

A leading, well established web hosting firm is seeking a seasoned Unix Systems Administrator. The candidate must have strong communication/mentoring skills and be intricately familiar with the web hosting industry.

The Unix Systems Administratior will be involved in the architecture, implementation, and support of both shared and dedicated hosting services including web, email, dns, monitoring, and others.

The ideal candidate will have experience managing services in the web hosting industry along with an understanding of the future technologies that will be required to remain competitive in the industry.

Requirements

  • 5+ years experience with Linux, Free BSD
  • 3+ years in large shared production environments
  • Solid experience and strong ability to work with PC-based hardware
  • Experience administering MySQL and MS SQL Databases
  • Expertise with Apache setup and configuration with PHP, performance tuning and log file management
  • Solid Perl or Bash shell scripting ability
  • Experience with using virtualization in a production environment (Xen)
  • Experience building highly available web hosting architectures including data replication and failover
  • Direct experience with high volume email architectures including replication and disaster recovery
  • Ability to travel as needed

Please forward your resume and cover letter/CV to .

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Software Developer
Title: Software Developer
Location: Honolulu, Hawaii

We have immediate openings and is seeking experienced individuals to maintain and enhance web based software applications for internal and customer use.

These full time positions require a demonstrable understanding of and experience with web technologies in general with specific focus on the LAMP stack (Linux, Apache, MySQL, and PHP), UML and OO principles and practices, and a strong ability to analyze issues and arrive at timely, straightforward solutions.

Excellent written and spoken communication skills are required, as is the ability to work independently and in a team.

Superb is a dynamic, progressive, and enjoyable work environment providing hands-on experience in all areas of web hosting. Along with the competitive salary, we offer 401K plans with employer contribution and other such benefits to all of our employees.

Superb's corporate office is located in downtown Honolulu, HI., applicants must live, or plan to live on Oahu.

Minimum Requirements

  • BS in Computer Science or Related Field, or Equivalent Experience
  • PHP Knowledge (other programming language experience acceptable)
  • SQL (MySQL)
  • Apache
  • OO Design and Development
  • Knowledge of Various Internet Protocols (HTTP, DNS, FTP, SMTP, etc)
  • Javascript
  • HTML, XHTML, XML
  • Nix Operating Systems

Additional Considerations

  • AJAX
  • SOAP
  • General Scripting
  • Experience with Subversion
  • Zend Studio for debugging
  • Agile Development
  • VMWare Server

Please forward your resume, cover letter/CV, and salary requirements (pdf,doc,docx) to .

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Corporate Hosting Sales Representative
Title:Corporate Hosting Sales Representative
Department: Sales
Location: Tukwila, WA (Seattle) & McLean or Springfield, VA (Washington, DC)
Reports To: Director of Sales

Job Overview

A leading web and network hosting firm with data centers in Tukwila, Washington (Seattle area), Springfield, Virginia & McLean, Virginia (Washington, DC area) is seeking a sales professional in each location for our Corporate Hosting Sales Representative position to develop the local colocation & managed hosting business as well as pursue potential web networking client leads from their half of the US. We are looking for dedicated, independent and hard working individuals who would like to pursue a long-term career within our company.

We seek a Corporate Hosting Sales Representative to pursue companies in your territory and present our product value. You will make phone and/or web presentations, and occasionally travel directly to local clients to promote our services. You will actively follow up on contacts using our CRM systems. You will help us build enterprise value by helping us exploit the potential of our staff, resources and partners by educating clients to the power of residing on our servers or network. Together we will build a valuable and lucrative account base for you and a leading market position for our company.

You will help develop a target list of potential clients and are responsible for contacting and convincing them to use our products and services. You will set these meetings by all means necessary. To succeed you will need to pinpoint the specific value propositions that entice each manager to learn more about our programs and help them learn how they maximize the value of their own network by outsourcing servers and network management to our facilities.

We want a self-motivated, hardworking individual to establish new relationships between prospects and our company. This position is responsible for managing the entire sales cycle to generate new sales activity within proven markets. Through the process of lead generation, networking, cold calling, and building relationships, the Corporate Hosting Sales Representative will increase penetration within their region.

Duties & Responsibilities

  • Identify targeted profile prospects, qualify, present, close and follow-up sales activities.
  • Manage relationships between customers and our data centers.
  • Find, qualify and contact leads as well as follow through on ours
  • Arrange online and in-person product presentations with potential customers.
  • Pitch convincingly by identifying our competitive advantages.
  • Provide feedback to our marketing team to help optimize promotion campaigns and recommend new ones.
  • Provide feedback to the development team about future product enhancements and issues with your field knowledge.
  • Participate in requested trade shows, events, trainings and outings in support of the business plan.
  • Be able to engage decision makers including business owners, C level executives, and IT personnel to drive the sales process
  • Continually learn the industry, products and new technologies through interaction with the team, self-study and online training programs
  • Document communications in CRM and discuss progress regularly with Director
  • Take ownership of the complete sales cycle and responsibility for assuring customer satisfaction

Candidate Profile

  • 3-5 years of successful field sales and product presentation experience in web hosting or telcom sales preferred, technology sales or related experience required.
  • Experience in successfully managing customer relationships
  • B.S. / B.A. (Marketing, MIS, Business Admin.) or equivalent experience
  • Strong interpersonal and relationship building skills
  • Superior organizational, oral and written communication skills.
  • Professional interaction working with team members
  • Understand the technical concepts of servers, networks and the internet.
  • Ability to quickly learn and demonstrate a comprehensive understanding of new products, and subsequently be able to tailor solutions for clients as our product expert.
  • Persuasive, appropriately aggressive, intuitive, and diplomatically professional.
  • Strong prospecting and closing skills
  • Accepts responsibility and demonstrates excellent follow-through.
  • Excels at establishing and maintaining positive customer relationships.
  • Excellent written and oral communication and presentation skills.
  • High energy individuals with a can-do attitude.
  • A true “people-person” is a must.
  • Interest in and knowledge of Internet and networking technology.
  • Aptitude for discussing/ learning new technical concepts.
  • Experience managing own work to achieve targeted results.
  • Independent and self motivated

Please forward your resume and cover letter/CV to .

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Opportunities - Tukwila, Washington or Tysons Corner, VA: Technical

Unix Systems Administrator

Full time, at our Tukwila, Washington or Tysons Corner, VA NOC

This position involves working with Unix, Linux, FreeBSD, and some NT servers and Cisco networking equipment at a server data center. Server set-ups, server hardware, software and network troubleshooting, server software and hardware upgrades, network configuration and optimization, server monitoring and problem response, and such are just some of the duties. The individual who takes this job must have previous systems administration experience with Unix (Linux, Solaris, and/or FreeBSD), understanding of Sun and PC hardware architecture, understanding of the common Internet daemons, such as Apache, sendmail, and bind, good written and spoken communication, as well as team work skills, and the ability to learn new technical concepts quickly and efficiently. Familiarity with standard Windows Internet applications, previous experience with Windows NT Server, through knowledge of the Internet, and ability to work early morning or late evening shift a plus.

Systems Support

Full time or part time, at Tukwila, Washington or Tysons Corner, VA NOC

This position involves monitoring and troubleshooting Unix, Linux, BSD and NT servers and network (and escalating as and if required) at night time and on weekends. This is an entry-level position with instruction provided, with advancement to systems administration offered. The individual who takes this position must have some previous systems administration experience with Unix/Linux and/or Windows NT, good understanding of Internet server software and daemons, and the ability and the wish to learn new technical concepts quickly and efficiently. The ideal candidate will also be well familiar with HTML and web-site operation. A broad Internet and computing knowledge base is a notable plus.

This position is available both as part time as well as full time (with advancement to Systems Administration planned).

Dedicated Services Coordinator

Full time, at our Tukwila, Washington or Tysons Corner, VA NOC

This position involves dealing with all aspects of dedicated server service delivery and continuous customer care and recordkeeping. Dedicated server sales, server set-up coordination, dedicated server customer records, and basic server customer queries (doesn't include in-depth technical support). The individual to take this position must be well familiar with the Internet and dedicated hosting in particular (technical and conceptual), know the (dis)advantages and practical uses of each major OS (Solaris, Linux, FreeBSD, and Windows) and associated software, possess excellent written and oral communication skills, be a meticulous recordkeeper, and be able to learn new concepts quickly and efficiently. The ideal candidate will also have HTML and general site and/or server operation skills.

How to apply:

  • To apply for a position described above, please forward your resume and salary expectations plus past pay history to careers@superb.net (preferred) or via fax (here). Your resume will be kept "on file" for a year and you will be contacted if we see a match between you and an available position.
  • If the job you were looking for was not noted above, but you believe that you could be an asset to Superb, don't despair! Please send in your resume, and we will keep it "on file" shall a position suitable for you become available. There is always room for talented and hard-working individuals at Superb.
E-mail Resume Formats:

E-mailed resumes are accepted as in plain text (TXT), Microsoft Word (any version/any platform; DOC), universal rich-text (RTF), and Adobe Acrobat (PDF) format. Please attach the resume to your E-mail message; any standard attachment format (MIME, UUEncode, etc.) is acceptable